24/7/365 dispatch
Emergency? Call now.
781.740.2440A live dispatcher answers. A licensed mechanic is rolling within minutes.
STEP 01
Live dispatcher answers
A real person, not a phone tree. Captures unit number, address, and the nature of the call.
STEP 02
Mechanic en route
Dispatched from Marshfield or West Springfield. Parts pre-loaded for the most common failures.
STEP 03
On-site resolution
Diagnosis, repair, written incident report uploaded to your portal.
Not an emergency?
Request a callback.
For non-urgent issues, leave your details and we will return your call within one business day. Active emergencies should always go through the dispatch line above.
Received
Your message is in the queue.
Someone from UEC will respond within one business day. For anything urgent, call 781.740.2440.